At Sopies Corner, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our online store.

This Privacy Policy explains how Sopies Corner collects, uses, stores, and may share your personal information when you visit our website, purchase products, use our services, contact us, or otherwise interact with our store.

Our online store is powered by Shopify, which provides the technology and infrastructure that allows us to operate our website and offer our products and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

Information We Collect

For the purposes of this Privacy Policy, “personal information” means information that identifies you or could reasonably be associated with you.

Depending on how you interact with Sopies Corner, we may collect the following types of information:

Contact Information

This may include your name, billing address, shipping address, email address, telephone number, and other contact details you provide when placing an order or contacting us.

Payment Information

When you make a purchase, payment-related information may be collected, such as payment card details, transaction information, payment method, payment confirmation, and other information necessary to process your payment.

Payment information may be processed securely by third-party payment providers.

Account Information

If you create an account with us, we may collect information such as your username, password, account preferences, and other account settings.

Order and Transaction Information

We may collect information about the products you browse, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as information relating to previous transactions.

Communications

If you contact Sopies Corner, we may retain the information you provide, including messages, questions, requests, or other correspondence with our customer support team.

Device and Technical Information

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, network information, and other technical identifiers.

Website Usage Information

We may collect information about how you interact with our website, including the pages you visit, products you view, how you navigate our website, and when you access or use our services.

How We Collect Personal Information

We may obtain personal information from several sources, including:

• Directly from you, such as when you create an account, place an order, contact us, sign up for communications, or otherwise provide information to us.

• Automatically through our website, including information collected through cookies, pixels, and similar technologies when you browse or interact with our store.

• From service providers, such as companies that provide payment processing, website technology, shipping, analytics, customer support, or other services on our behalf.

• From business partners or other third parties, where permitted by applicable law.

How We Use Your Information

We may use the personal information we collect for a number of legitimate business and operational purposes.

Providing and Improving Our Services

We may use your information to:

• Process and fulfill your orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Handle returns, exchanges, refunds, and cancellations.

• Maintain and manage customer accounts.

• Remember your preferences.

• Provide customer support.

• Respond to questions and requests.

• Allow you to submit product reviews.

• Recommend products or content that may be relevant to you.

• Improve the functionality, products, and overall shopping experience offered by Sopies Corner.

Marketing and Advertising

Where permitted by law and, where required, with your consent, we may use your information to send promotional communications, special offers, product updates, or other marketing messages.

These communications may be sent by email, text message, or other permitted communication methods.

We may also use information about your interactions with our website, such as products you viewed or added to your cart, to provide advertisements that may be relevant to your interests.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Security and Fraud Prevention

We may use personal information to help protect our customers, website, and business.

This may include detecting or investigating suspected fraud, unauthorized activity, security threats, illegal activity, or other harmful behavior.

If you create an account, you are responsible for keeping your login information confidential. We recommend that you do not share your password or account credentials with anyone else.

Customer Communication

We may use your information to communicate with you regarding your orders, account, questions, requests, customer service matters, or other interactions with Sopies Corner.

Legal and Regulatory Purposes

We may use or disclose personal information when necessary to comply with applicable laws, regulations, legal requests, court orders, governmental requirements, or other lawful processes.

We may also use information when necessary to establish, exercise, or defend our legal rights or to investigate potential violations of our policies.

When We Share Personal Information

We may share personal information with certain third parties when necessary to operate our business and provide our services.

These parties may include:

• Shopify and technology providers that help operate our online store.

• Payment processors and financial service providers.

• Shipping and fulfillment companies.

• Information technology and hosting providers.

• Analytics and customer service providers.

• Marketing and advertising service providers.

• Business partners where appropriate and permitted by law.

We may also disclose information when you specifically request or authorize us to do so, such as when you choose to use certain third-party services or social media features.

Your information may also be disclosed in connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets, bankruptcy, or similar event.

We may further disclose information when legally required or when reasonably necessary to protect Sopies Corner, our customers, our website, our rights, or the safety of others.

Shopify and Our Online Store

Our website is hosted and supported by Shopify, which provides the e-commerce infrastructure that allows us to offer products and services to you.

When you use our website, information relating to your interaction with our store may be processed by Shopify and other service providers involved in operating the website.

Shopify may process personal information in accordance with its own privacy practices and policies.

For more information about how Shopify handles personal information and the privacy rights that may be available to you, please review Shopify’s privacy information at:

Shopify Privacy Policy

Depending on where you live, you may also have additional rights concerning information processed by Shopify.

Third-Party Websites and Links

Our website may contain links to websites, applications, or services operated by third parties.

If you follow a link to a third-party website, that website may have its own privacy policy and terms of use.

Sopies Corner does not control and is not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the privacy policies of any third-party website before providing personal information.

Links to third-party websites do not necessarily mean that Sopies Corner endorses or recommends those websites or their operators.

Children's Privacy

Our website and services are not intended for children who are below the applicable age of majority in their jurisdiction.

We do not knowingly collect personal information from children under the age of 16 where applicable law requires us to obtain consent or otherwise restrict such collection.

If you believe that a child has provided us with personal information, please contact us using the information provided below. We will take appropriate steps to review the situation and, where required by applicable law, delete the information.

Security of Your Information

We take reasonable measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute or perfect security.

We recommend that you avoid sending highly sensitive or confidential information through unsecured communication methods.

How Long We Keep Your Information

The length of time we retain personal information depends on the circumstances and the purpose for which it was collected.

We may retain information for as long as necessary to:

• Provide our products and services.

• Maintain customer accounts.

• Complete transactions.

• Meet legal, tax, accounting, or regulatory obligations.

• Resolve disputes.

• Prevent fraud or misuse.

• Enforce our agreements and policies.

• Protect our legal rights.

When information is no longer required, we may delete it, anonymize it, or otherwise dispose of it in accordance with applicable law.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request information about the personal information we hold about you.

Right to Delete

You may have the right to request that we delete certain personal information, subject to applicable legal exceptions.

Right to Correct

You may have the right to request that inaccurate or incomplete personal information be corrected.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a commonly used format or request that it be transferred to another organization.

Right to Opt Out of Certain Advertising

Depending on your location and applicable privacy laws, you may have the right to opt out of certain forms of targeted advertising or the sale or sharing of personal information.

Marketing Preferences

If you receive promotional emails from us, you may unsubscribe at any time by clicking the unsubscribe option included in the relevant communication.

Even if you opt out of promotional communications, we may still send you important non-promotional messages, such as order confirmations, shipping updates, account notices, or customer service communications.

Rights for Individuals in the UK and European Economic Area

If you live in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws.

Depending on the circumstances, these may include:

• The right to object to certain processing of your personal information.

• The right to request restriction of processing.

• The right to withdraw consent where we rely on consent as our legal basis for processing.

• The right to request access, correction, deletion, or portability of your personal information.

Withdrawing consent does not affect the lawfulness of processing that occurred before your consent was withdrawn.

You may exercise applicable privacy rights by contacting us using the information provided below.

For additional information regarding Shopify’s processing of personal information, you may review:

Shopify Privacy Information

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

For certain requests, we may need to verify your identity before processing your request.

Where permitted by law, you may also appoint an authorized representative to submit a privacy request on your behalf. We may require appropriate documentation confirming that the representative has permission to act for you.

We will respond to valid requests within the timeframe required by applicable law.

Complaints

If you have a question or concern about the way Sopies Corner handles your personal information, please contact us using the email address below.

Depending on where you live, you may also have the right to submit a complaint to your local data protection or privacy authority.

International Data Transfers

Because we work with service providers and technology partners located in different countries, your personal information may be transferred to, stored in, or processed in a country outside the country where you live.

Where applicable law requires safeguards for international transfers, we will take appropriate steps to ensure that such transfers are carried out using legally recognized mechanisms.

For individuals located in the European Economic Area or the United Kingdom, this may include recognized contractual safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect updates to our business practices, website functionality, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last Updated” date at the top of this policy and, where required by law, provide additional notice.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Contact Us

If you have questions about this Privacy Policy or how Sopies Corner handles your personal information, you can contact us at:

Sopies Corner
Email: info@sopiescorner.com

We will do our best to respond to privacy-related questions and requests as promptly as reasonably possible.